Hope this helps you otherwise revert back to us we will be happy to help you. I have same problem with my laptop Dell Inspiron N, which is not able to search my Bluetooth headset. I have downloaded the hotfix Windows6. Can you pls. The laptop does not have in built bluetooth hardware.
Windows says its up-to-date. Prior to the replacement of the hard drive, I had a bluetooth headphones Rocketfish RF-MAB2 connected to the laptop using a bluetooth dongle. Since the restore and updating windows, I have not been able to get the bluetooth to identify any bluetooth devices when I search devices in the Add a Device wizard. I can detect the laptop on another bluetooth device a Nexus tablet , but not pair with it.
I have uninstalled and re-installed the bluetooth drivers numerous times with no luck. The bluetooth headphones worked before and the process of trying to solve this mystery has been very frustrating. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse.
Details required :. Cancel Submit. Hello, Thank You for posting your query in Microsoft Community. Are you having a problem with the mouse? Saturday, October 10, PM. I have the rocketfish bluetooth mouse RF-BTMSE2 and windows 7 ultimate -- it was recognized immediately as a generic mouse and it works fine -- as a generic mouse.
All the additional buttons for this mouse the media controls and side-to-side action on the mouse-wheel aren't working.
Saturday, October 17, PM. There is a easy soluttion, turn on your mouse, press the conect button, click on teh bluetooth sign on te side of the clock and choose add a device, when it shows the name of the mouse click the right button of a working mouse and chosse properties, check the box "install drivers" and that is it. Friday, October 30, AM. This tool does all of the work for you by downloading and updating your Wireless Keyboard and Mouse drivers automatically, preventing you from installing the wrong drivers for your operating system version.
Furthermore, you will have access to DriverDoc's driver database of over 2,, unique drivers, making sure that all of your PC's drivers stay updated automatically. Drivers are mini software programs created by Rocketfish that allow your Wireless Keyboard and Mouse hardware to communicate effectively with your operating system.
Other Support. Order additional tips if it was lost or not included in the Power Adapter package. Parts and Accessories Purchase replacement parts and accessories on our partner site partstore. Additional Information. Warranty If you purchased your Rocketfish product as new from one of the authorized retailers below, it comes with one of our standard warranties. Looking to register your product?
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